Privacy

At Sage Collars — accessible from sagecollars.com.au — your privacy is important to us. This Privacy Policy outlines the types of information we collect and how we use it.

If you have any questions or require more information about our Privacy Policy, please contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or we collect through Sage Collars. This policy does not apply to any information collected offline or through channels other than this website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information we ask you to provide, and the reasons why we ask for it, will be made clear at the point we request your information (such as asking for your shipping address to deliver your order).

If you contact us directly, we may receive additional information including your name, email address, phone number, the contents of your message, attachments, and any other information you choose to provide.

When you create an account or place an order, we may ask for your contact information, including your name, address, email address, and phone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve and personalise our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you directly or through trusted partners, including for customer support, updates, and marketing purposes
  • Send order confirmations, shipping updates, and promotional emails
  • Detect and prevent fraud

Log Files

Sage Collars follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected may include IP addresses, browser type, internet service provider (ISP), date and time stamps, referring/exit pages, and click data. This information is not linked to personally identifiable information and is used for analysing trends, managing the website, and gathering demographic information.

Cookies and Web Beacons

Like most websites, Sage Collars uses cookies to improve your browsing experience. These cookies may store information such as your preferences and the pages you visit on our website. This helps us optimise website functionality and improve your experience, including remembering items in your shopping cart.

Advertising Partners Privacy Policies

If we run remarketing advertisements, third-party providers may use cookies or similar technologies to show you relevant ads after visiting our website.

These third-party ad servers or networks may automatically receive your IP address when this occurs. These technologies are used to measure advertising effectiveness and personalise the advertising content you see.

Sage Collars does not have access to or control over these third-party cookies.

Third-Party Privacy Policies

Sage Collars’ Privacy Policy does not apply to other websites or advertisers. We recommend reviewing the privacy policies of any third-party websites you visit.

You can disable cookies through your browser settings. More information about managing cookies can be found on your browser provider’s website.

Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request copies of your personal data
  • Request correction of inaccurate information
  • Request completion of incomplete information
  • Request deletion of your personal data under certain conditions
  • Request restriction of processing under certain conditions
  • Object to our processing of your data under certain conditions
  • Request transfer of your data to another organisation or directly to you under certain conditions

If you make a request, we will respond within one month.

Children’s Information

Protecting children online is important to us. Sage Collars does not knowingly collect personally identifiable information from children under the age of 13.

If you believe your child has provided this kind of information on our website, please contact us immediately and we will take prompt steps to remove it.