1. Agreement to Terms

By accessing and placing an order with Sage Collars, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Sage Collars.

2. Products and Services

Sage Collars specializes in premium waterproof dog collars and pet accessories. All product descriptions, images, and specifications are provided for informational purposes and are subject to change without notice.

Product Accuracy

We strive to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors or product details will be completely accurate.

Sizing Information

Please refer to our size guides when selecting collars for your pet. We are not responsible for incorrect sizing if measurements were not taken according to our guidelines.

3. Orders and Payment

All orders are subject to product availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Pricing

All prices are listed in Australian Dollars (AUD) and are subject to change without notice. We reserve the right to modify prices at any time.

Payment Methods

We accept various payment methods as displayed at checkout. Payment must be received in full before orders are processed and shipped.

4. Shipping and Delivery

Shipping times and costs vary depending on your location and selected shipping method. Sage Collars is not responsible for delays caused by shipping carriers or customs processing.

Risk of loss and title for items purchased pass to you upon delivery to the carrier.

5. Returns and Refunds

Please review our separate Return Policy for detailed information about returns, exchanges, and refunds. Custom or personalized collars may not be eligible for return unless defective.

6. Product Care and Warranty

Our waterproof collars are designed for durability. However, proper care is essential to maintain product quality. Please follow all care instructions provided with your purchase.

We warrant our products against manufacturing defects for a reasonable period from the date of purchase. This warranty does not cover normal wear and tear, misuse, or damage caused by pets.

7. Limitation of Liability

Sage Collars and its suppliers will not be held accountable for any damages that result from the use or inability to use our products, including but not limited to pet injury, property damage, or loss of profits.

Our collars are designed as accessories and should not be used as restraints for aggressive or untrained animals without proper supervision.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of Sage Collars and is protected by Australian and international copyright laws.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of Australia.

11. Changes to Terms

Sage Collars reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website following any changes constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through our website contact form or customer service email.